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ISO Consultation Certification Services

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ISO 21500-Guidance on Project Management

ISO 21500:2012 is based on PMBOK framework. The project management processes group covers the 5 stages of the project lifecycle: Initiating, Planning, Implementing, Controlling and Closing.

 

ISO 21500:2012 provides guidance for project management and can be used by any type of organization, including public, private or community organizations, and for any type of project, irrespective of complexity, size or duration.

 

ISO 21500 provides high-level description of concepts and processes that are considered to form good practice in project management.

 

The standard is intended to:

  • Take account of latest developments in International Project Management;
  • the best that we all have to offer;
  • Address most projects most of the time;
  • Not nullify or negate existing standards;
  • Identify potential future standards;
  • Flexible enough to support differences;
  • Process oriented: "What", not "How"

 

 

ISO 21500 defines a project as “a unique set of processes consisting of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective”.

 

All ISO 21500 management standard covered: Integration, Stakeholder, Resource, Scope, Time, Cost, Risk, Quality, Procurement and Communication.

 

The ISO 21500 will provide a better understanding on the best principles and practices of the project management to facilitate on providing an appropriate support and guidance to the project managers and project team members. The organization can have a common base of comparison on their project standards and practices to maintain and elevate the competitiveness.

 

 

Adapted from the ISO standard: ISO 215000:2012

 

The ISO 21500 is the recognition of a profession that has been developed within the last four decades. It concentrates, into nearly 40 pages, all the knowledge that can be accepted as standard on project management.

 

It is been accurately developed by the international community with volunteers from more than 40 countries, with no commercial intention. ISO 21500 is the umbrella over all the rest of the project management bodies of knowledge and methods. It is important because in a globalized world, where anyone can be asked to lead a project in any location, one needs to apply the worldwide accepted International Standard project management framework.

 

  • It will provide a framework for project management generic principles and processes that could be built upon for the advancement of the project management profession.

  • It can provide a framework to the organization for which can be used as the basis for mapping of certification programs globally/internationally and therefore assist in their reciprocity.

  • The standards will facilitate the organizations mobility of project management personnel and their ability to work on international projects.

  • It will enable multi-national organizations to coordinate their project management processes and systems.

  • The standard will aid the transfer of knowledge between projects and organizations resulting in improved project delivery.

  • The new standard will provide the following key benefits to the project management community.

  • The ISO standard will provide and promote the universal project management principles and processes.

  • It will enable the flexibility of project management employees and their ability to work on international projects.

  • The standard will facilitate efficient tendering processes through the use of consistent project management terminologies.

  • The ISO 21500 guide will encourage transfer of knowledge within the organization concerned levels between projects and organizations for improved project delivery.

The Nbiz GO-AIM-HIGH methodology was developed to provide the continuous success for every clientle’s project. It represents the Nbiz Team Consultants activities during the involvement from the initial phase until the last phase to conclude the project successfully.

 

The acronyms on the GO-AIM-HIGH methodology are already tested, applied and proven methods by the Nbiz Team Consultants during the implementation of the project. These are the activities performed which represents the corresponding phases related during the project implementation.

 

We are delighted to provide you the detailed explaination of our GO-AIM-HIGH Methodology on the below illustration.

 

G – Gathering of Data

The first step in the IMS Consultancy is gathering of data. In this, our consultants will be gathering all different types of relevant and existing records that are already with the client.

O – Organizational strength and weakness identification

The second step is aiming to identify the organizational strength and weaknessess.

A - Analyze and review documents, current processes and procedures

The third step in the IMS Consultancy is to conduct Gap Analysis of the current structure of the company which includes review of documents, processes and procedures in order to determine compliance to the required Management System standard. It is through this step that consultants and the company's key personnel can collaboratively formulate appropriate plan and activities to respond to gaps identified against the standard.

I-Improve, create and implement processes and procedures
The fourth step of the IMS consultancy is based on the gaps identified during step

1. Improvements and/or creation of documents meeting the requirements of the standard shall be initiated by the consultant in close coordination with the company’s key personnel. Documents shall include policies, manuals, procedures, forms/templates, instructions, etc. The documents created/improved shall be meeting the standard requirements and shall be suitable to the business activities and culture of the company. The company’s authorized representative shall review the documents and must be approved by the Top Management before issue. Additionally, Nbiz Infosol consultants shall guide companies to implement the set procedures and processes in order to comply with standard requirements. Appropriate trainings shall be provided to key personnel in order to provide or develop competence in the implementation of the system.

M-Monitor, check 

Once standard is established, Nbiz Infosol consultants shall guide companies to monitor performance as per the required standard through performance measurement, check compliance and conformances through audits and inspections. Nonconformance shall be identified, reported and recorded accordingly.

H-Handle non-conformities

As part of the monitoring and checking, Nbiz Consultants shall assist companies in reviewing and re-assing their environmental aspects/impacts and occupational hazards and risks. The review and re-assessment shall be done on a regular basis or as per requirement of the ISO 14001:2004 and OHSAS 18001:2007 standards.

I-Implement corrective actions and recommendations

Once the nonconformities are identified, Nbiz Infosol consultants shall assist companies to identify root causes, implement corrections, corrective actions and preventive actions for nonconformance. Recommendations shall also be considered for continual improvement.

G-Generate reports

Reports shall be generated in all phases of the consultancy. Nbiz Infosol recognized that reports and records are essential to prove evidences of performed activities. Reports shall be properly channeled and submitted in correct and appropriate formats.

H-Head towards certification

Once, documents, procedures and processes are already established and implementation is considered adequate, Nbiz Infosol shall facilitate for the certification process of the companies. Nbiz Infosol consultants shall render support during all phases of the certification audits starting from planning with external auditors, during the actual audits, closing of the nonconformance and follow-up audits.

  1. Scoping on the required scope of certification. The general information required for the application and scoping are as follows:
    • Initial System Study on the relevant field of certification applied and interested for, involved activities of the organization, no. of employees and the details on the available technical resources, any related subsidiary/entities.
    • Any related information within the organization that will effect on the requirements to fulfill the conformity related processes, consultations on the management system, and requirements on seeking the certifications.
  2. Submission of the required and improved documents to obtain approval and certification from the authorized certification body.
  3. Coordinating Audit Plan – Our consultants will closely facilitate on the schedule communicated by the client. The audit plan will be prepared by the certification body and communicated to the client.
  4. Submission of the required and improved documents to obtain approval and certification from the authorized certification body.
  5. Facilitate to close NC’s – Our consultants will be assisting on developing and enhancing the identified non-conformances by the Auditor of the certification body.
  6. Facilitate in submitting non-conformities to certification body – Upon the identification of non-conformities, the consultants will be facilitating on clearing and completing all the identified non-conformities of the client to be submitted to the certification body.
  7. Co-ordination for approval of non-conformities and releasing of certificates from the certification body and providing the certificate the client.

 

Nbiz Certification

 

Nbiz Infosol Certification is in co-ordination with many leading certification body which are internationally recognized to help our client on achieving any relevant ISO Standards.

 

The phases on the above diagram explains only the commonly used processes/activities in order to provide a clear summary explanation/objective during the certification process. 

 

Nbiz Consultants Team will facilitate mostly on gathering the requirements, coordinating on the schedule, as well as submitting the requirements to the certification body. 

 

Nbiz Infosol will not have any control/influence on the schedule/decision by any Certification Body.

 

Kindly note that there are extra phases involved on each relevant standards that the Certification Body Representative may add and apply whenever necessary. 

 

   1. Phase I - Application and Scoping on the required certification.

The general information required by the Certification Body Representative for the application and scoping are as follows:

 

  •  Initial System Study on the relevant field of certification applied and interested for, involved activities of the organization, no. of employees and the details on the available technical resources, any related subsidiary/entities.
  • Any related information within the organization that will effect on the requirements to fulfill the conformity related processes, consultations on the management system, and requirements on seeking the certifications.

 

   2. Phase II - Audit Planning 

 

  • Identification of Audit Criteria, scope and objectives. 
  • Audit Schedule preparation
  • Co-ordination with clients regarding audit details and logistics.
  • Preparation of checklists, audit formats, etc.

 

  3. Phase III – Stage 1 - Certification Audit

 

      The Certification Body Auditors will perform the following:

 

  • Certification Body Representative will gather detail for the company’s background/information and reviewing the existing documents to understand and evaluate the company’s set objectives, policies and procedures.
  • Assessing the processes in place and comparing on the set objectives is being facilitated by our consultants in order to know if it is aligned within the organizations objectives.

 

    Phase III - Stage II – Audit (On-site)

 

  • Opening Meeting
  • Audit execution and identification of non-conformities
  • Closing Meeting
  • Follow-up Audit
  • Audit Closure

 

  4. Phase IV - Certification approval process is to validate the organizations system compliance and implementation. The certification can be a useful tool to boost the company’s credibility. This will also demonstrate that the products and services are being met along with the customers’ expectations. On every organization the certification is a legal or contractual requirement. 

 

  5. Phase V - Surveillance Audit - are being performed after a year of the certification. The purpose of the surveillance audit is to check if the standards are being implemented and maintained.

 

  6. Phase VI – Re-scoping/Change of Scope – this is to continuously evaluate the continual fulfillment and improvement of all the required and relevant documents within the management system standard. In case there are changes to be implement on the new services/processes/products or regulatory authority’s requirements, changes required from the Top Management the Phase III – Certification Audit shall be applicable. 

 

  7. Phase VII – Certificate Renewal – the re-certification renewal demonstrates that the organization is continuously striving for improvement into the implemented Management System in order to achieve and meet the client’s satisfaction and regulatory authority’s requirements/expectations.

 

 

 

 

 

  • Nbiz Infosol can assist your organization to acquire any relevant ISO certifications which is well-known internationally. It will generate additional business opportunities, exhibit the organizations compliance and commitment to the best-practices in any industries in order to be more competitive in today’s market.
  • Nbiz Infosol consists of professionals which are high level and practically experienced and very senior Project Directors along with our well-experienced and knowledgeable Senior Consultants.
  • Nbiz Infosol location advantage within the Emirates on the following: Abu Dhabi, Dubai, Al Ain, Sharjah, Ajman, Ras Al Khaimah and Fujairah (We have successfully completed many and different projects locally and also internationally).
  • Nbiz Infosol strongly promotes and implements the facilitations on the relevant Management System not only for the sake of certification but to really make a difference in the processes and procedures that will be implemented throughout any organization.
  • Nbiz Infosol consist of some project members which are also EFQM International Assessors this can add value to the assignment as Abu Dhabi government is highly recommending Organizational Excellence program across Abu Dhabi Emirate (and UAE).
  • Nbiz Infosol prices are very competitive in the market without compromising our quality of service which in return provides our company’s commitment and to maintain repeated orders from our clients.
  • Nbiz Infosol is driven by professional Senior Consultants with good cross functional knowledge of the other standards such as ISO 14000, OHSAS 18000 which will also add value to the project.
  • Nbiz Infosol can be a good channel to assist the standardization within the organization. It will help to promote worldwide trading, encouraging rationalization, maintaining quality assurance and environmental protection, as well as improving the security and communication at all levels within the organization.
  • Nbiz Consultants Team will work collaboratively and will be able to support the organization within the entire certification process.
  • Nbiz Consultants Team are fully experienced and exposed in the consultation, implementation, facilitation and trainings for Project Management.
  • Nbiz Consultants Team have the most extensive invaluable hand-on experience of working under various roles and capacities in the industrial and global project managements. 
  • Nbiz Consultants Team drives the standardization within the organization to promote worldwide governance, encouraging rationalization, maintaining quality assurance and environmental protection, as well as prioritizing the project management process at all levels within the organization.
  • Nbiz Consultants Team will work collaboratively and will be able to support the organization within the entire certification process.
  • Nbiz Consultants Team will be closely monitoring and continually improving the project management processes on any related services.

 

 

ISO Scope Form

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 In order for us to provide an accurate quote, we need to determine the processes and activities that are involved within your organisation.
We also need to know about the state of readiness of your Management System prior to certification.
Please provide us with as much detail as you can by answering the following questions. If you have any queries, please contact us on:

Company Name

Contact Name

Position

Address

Telephone Number

Fax Number

E-mail Address

Website Address

Please specify the details of Consultants, if used

Multi-site Addresses

Main activity in each site

Number of Shifts

Number of Emp.

2.1 Please describe fully the products, processes and/or services of your organisation.

 

2.3 Name of Parent or Holding Company:

2.4 Total Number of Employees:

Comprising of:

Managerial

Production

Sales

Quality

Purchasing

Stores &Shipping

Design

installation

Servicing Others
   
 

If yes,

 2.8 Please describe fully the locations, staffing,products, process and/or services of the other sites within the scope of your management system.

 Note: This would include temporary sites, such as construction locations, major projects, installation, Servicing and maintenance operations, disaster recovery sites. If no, please go on to 2.11.
 2.9 Does the system cover other offsite activities?
 2.10 Please describe fully these activities, giving locations and duration of projects and personnel numbers :

 2.11 Please list all outsourced processes used by the organisation that will affect conformity to the requirements.

3.1 Please indicate the management system standard(s) required, and complete additional information as indicated:

ISO 9001 ISO 14001
OHSAS 18001 ISO 20001
ISO 22000 ISO 27001
Other: