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ISO 20000 Lead Auditor Training

Our Ration for the course : 4.7 Start Based on 56 users

Highly competent trainers

24/7 Course materials provided

Effective methodologies used to facilitate learning

Continuous assessment of participants

Certificate of Attendance provided

Accredited certificate provided after successfully passing the written examination and continuous assessment

Mock examination given to prepare for Final examination

Name of Course Scheduled Dates Vanue Registration Link
ISO 20000 Lead Auditor Training To be determined Abu Dhabi-UAE Registration Now

ITSM (Information technology service management) process is based on IT process delivery with objectives of an enterprise.  ISO 20000 Lead Auditor training acquires that knowledge and skills about planning and implementing internal and external audit and their certification. From this course, you can improve the ability to analyze the external and internal environment of an enterprise, perform a risk assessment, and audit an Information technology service management. We deliver ISO 20000 Lead Auditor Certification Training in both classrooms and live online training. ISO 20000 Lead Auditor Training and all our courses are available across multiple GCC countries.

Learning Level:  
5 days

Day 1

Introduction to the service management system

ISO 20000 Certification process

IT Service management system

Audit Planning

Managing an audit program


Day 2

Planning and initiation of iso 20000 audit

Concept and principles of iso 20000

Audit approach based on risk

ISO 20000 certification audit

Service management system audit report


Day 3

ISO 20000:2018 Requirements in details

Requirements and process of ISO 20000:2018

Significants of iso 20000 for operating an ITSMS

Prepartion of an ISO 20000:2018 audit


Day 4

Procedure of audit

Audit documentation

Ensure the follow up of an ISO 20000 Audit

Conclusion of an ISO 20000 audit


Day 5

Certification Exam

Delegates successfully completing the course, including examination and continuous assessment will be awarded an IRCA or Global Exemplar registered certificates

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    Managing system auditors

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    ISO Consultants

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    SMS Implementation team

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    Project managers

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    IT Professionals

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    Service management practitioners

To enroll or register to any training course, you can use the registration page from training page or fill the request a call back form from each course pages. The following page will provide you a list of course and training that we are providing based on the category and from each course item you can see the course details.
Another method is to fill a Request a call back form provided in each Training/Course pages.

We are providing course materials during training and completion certificate after succesful training.

Yes. you can fill the registration form avaialble in the website or you can directly call us to enroll the course.Our executives will guide you to do further steps.

Based upon the course you are enrolling, we will charge the exam fee . We will give you the details of course fee and exam fee anytime to clear it.

Yes. We are providing the Course completion certificate for all courses we are providing.

Yes. We will provide assistance and support to apply for any exam.

Two types of payment available:

1. Visit our office and pay direct,You are always welcome to Nbizinfosol.
2. We are providing online payment via paypal payment gateway.Based upon your request we will provide the link to access the payment page.