Microsoft Outlook 2013 (BASIC)

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Name of Course	Scheduled Dates	Vanue	Registration Link
Microsoft Outlook 2013 (Basic)	To be determined	Abu Dhabi, UAE	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Abu Dhabi, UAE	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Abu Dhabi, UAE	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Manama, Bahrain	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Chennai, India	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Dubai, UAE	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Abu Dhabi, UAE	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Cairo, Egypt	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Tehran, Iran	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Jeddah, Suadi Arabia	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Baghdad, Iraq	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Riyadh, Saudi Arabia	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Doha, Qatar	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Muscat, Oman	Registration Now
Microsoft Outlook 2013 (Basic)	To be determined	Beirut, Lebanon	Registration Now

Introduction

This course is intended for novice information workers who want to learn beginning-level Outlook 2013 skills. Before attending this course, students must have basic computer knowledge, such as keyboard and mouse skills, basic file-management skills. The student should know how to navigate to folders and files on a computer.

Course Objectives

After completing this course, students will know how to store contact information, work with e-mail messages, schedule appointments and events, and keep an up-todate task list. Specifically, they will be able to:

Connect to your primary e-mail account.
Troubleshoot the Startup wizard.
Personalize your Outlook workspace.
Explore the Advanced toolbar.
Work in the contact window.
Save and update contact information.
Personalize an electronic business card.
Display different views of contact information.
Print contact information.
Work in the message window.
Create and sending messages.
Attach files to messages.
View messages and message attachments.
Reply to and forward messages.
Print messages.
Work in the calendar item windows.
Schedule and change appointments.
Schedule and change events.
Display different views of a calendar.
Work in the task window.
Display different views of tasks.
Create and update tasks.
Manage task assignments.
Remove tasks from your task list.

Duration & Learning Level

Learning Level:

Duration:

Module 1: Outlook 2007 Setup

Connecting to Your Primary E-Mail Account
Troubleshooting the Startup Wizard
Personalizing Your Outlook Workspace
Exploring the Advanced Toolbar

Module 2: Contacts

Working in the Contact Window
Saving and Updating Contact Information
Personalizing an Electronic Business Card
Displaying Different Views of Contact Information
Printing Contact Information

Module 3: E-Mail Messages

Working in the Message Window
Creating and Sending Messages
Attaching Files to Messages
Viewing Messages and Message Attachments
Replying to and Forwarding Messages
Printing Messages

Module 4: Appointments and Events

Working in the Calendar Item Windows
Scheduling and Changing Appointments
Scheduling and Changing Events
Displaying Different Views of a Calendar

Module 5: Tasks

Working in the Task Window
Displaying Different Views of Tasks
Creating and Updating Tasks
Managing Task Assignments
Removing Tasks from Your Task List

Exam & Certificate

Upon completion of the training the participants will be provided a Certificate of Completion / Attendance.

Participants have the option to gain MOS - Microsoft Office Specialist Certification by clearing the required exam. Microsoft Office Specialist (MOS) Certification is granted to individuals who have excellent skills and expertise in using Microsoft Office applications. This is a comprehensive certification authorized by Microsoft and it validates your competency and knowledge in Microsoft Office. Details are available through this link.

Target Group

Office Personnel
Sales Professionals
Regular Computer Users
Novice information workers learning basic MS Outlook skills
Supervisors and Managers

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