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This 5-day classroom implementation training course is designed for IT Professionals who have a fundamental working knowledge of COBIT and other inter
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At the end of this course, participants will successfully gain: Assessing process capability using COBIT maturity models. Assessing the
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Implementing CobITTM, ITIL and ISO27001
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The CobITTM project; using CobITTM as a tool for implementing governance can be done in different ways. Should you redefine the business or redefine C
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Introduction to ISO27001
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The Gap Analysis using “Annex A”; comparing where are we now with where do we want to be is a standard project exercise but this relates it directly t
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Introduction to ISO17799
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BS7799 origin and development; another brief introduction to explain why a British standard became internationally recognized as the primary driver fo
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Change,Release and Configuration Management
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Identifying the risks to IT governance in changes to the IT environment: dealing with special risks including fraud. The change cycle: from the firs
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The Service Desk
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Keeping the customer satisfied: providing the service to Business and maintaining IT as a key business support Service desk technology: what is need
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Introduction to ITIL service support
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Service Continuity
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Typical risks to IT Services; most businesses are dependent upon their IT services being there when they are needed. This is a look at common reasons
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Capacity management
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Financial management
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What does it mean to an IT department? Finance and IT is not always a ‘hand in glove’ relationship; perhaps it should be? Is IT a ‘black hole’ into wh
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Introduction to ITIL service delivery
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The IT infrastructure library; where ITIL came from and how it, in its own right, has become a global vehicle for delivering the IT service. The ben
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Introduction to CobITTM
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Summary of CobITTM history and origins; a brief look at where CobITTM came from to show why it is the globally respected framework for Governance Co
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Why governance?
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Implementing IT Governance Using COBIT TM, ITIL & ISO 27001
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Beirut, Lebanon
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Implementing IT Governance Using COBIT TM, ITIL & ISO 27001
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Kuwait City, Kuwait
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Implementing IT Governance Using COBIT TM, ITIL & ISO 27001
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Muscat, Oman
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Implementing IT Governance Using COBIT TM, ITIL & ISO 27001
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Doha, Qatar
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Implementing IT Governance Using COBIT TM, ITIL & ISO 27001
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Riyadh, Saudi Arabia
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Baghdad, Iraq
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Implementing IT Governance Using COBIT TM, ITIL & ISO 27001
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Abu Dhabi, UAE
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